Effective Date: 17th April 2025

At housenook.co.uk, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following personal information:

  • Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
  • Payment Information: Processed securely through third-party payment processors; we do not store your credit/debit card details.
  • Order Details: Products purchased, order history.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our site.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders.
  • Communicate order updates and respond to inquiries.
  • Improve our website and customer service.
  • Send promotional emails (only if you have opted in).

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Such as payment processors and shipping companies, to facilitate order fulfillment.
  • Legal Obligations: If required by law or to protect our rights.

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Under applicable laws, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing.

To exercise these rights, please contact us at help@housenook.co.uk.

6. Cookies

Our website uses cookies to enhance user experience. You can set your browser to refuse cookies, but some site features may not function properly.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 help@housenook.co.uk

Please note: This policy is subject to change without prior notice. It is your responsibility to review our Privacy Policy periodically.